Aboriginal Case Management Policy
approved by FACS
24 October 2018
After an 18-month process of consultation and development, the NSW Department of Family and Community Services (FACS) has endorsed our Aboriginal Case Management Policy.
The Aboriginal Case Management Policy provides a specialised approach to guide caseworkers and FACS staff in working with Aboriginal children and families through the child protection system. It provides guidance through the continuum of support, from when the system first comes into contact with a family to when a child leaves the system. The Aboriginal Case Management Policy promotes culturally responsive practice with Aboriginal children, their families and communities, integrating the Aboriginal Child Placement Principle into everyday practice.
The policy was developed by AbSec in consultation with Aboriginal communities and service providers, ensuring that it was informed by the needs and strengths of community. More than 300 Aboriginal people and non-Aboriginal partners participated in the development of the policy, including AbSec’s Youth Ambassadors and Aboriginal community-controlled organisations. You can read about each step of the process Find out more about the policy development process here.
A key aim of the Aboriginal Case Management Policy is to build the trust of Aboriginal children, families and communities in the child and family service system. You told us that you expect the system to demonstrate far greater openness, transparency and accountability to Aboriginal communities. This requires Aboriginal communities to be empowered to design, deliver and oversee local approaches through Aboriginal community-controlled mechanisms, and this is a central element of the new policy.
We continue to work with FACS to develop a Rules and Practice Guidance document as well as a comprehensive strategy for statewide implementation. With the development of these supporting documents, we hope to see the policy come to fruition in 2019, supporting improved practice with Aboriginal kids and families.